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Welcome Host

Location
Aylesbury, Buckinghamshire
Salary
£10.00 Per Hour
Job Type
Permanent
Posted
8 Sep 2022

Our client has a vacancy for a Welcome Host to be the first point of contact for any visitors to the hospital and providing a warm welcome and 5 service to meet their needs. This role is offered as a temporary contract, with some flexibility in terms of the hours to be worked.

This position requires a proactive customer focused individual with an ability to communicate and build relationships at all levels.

Job purpose

Ease anxieties for patients and visitors

To be an ambassador for the services provided on site.

To answer questions regarding the services provided

To direct visitors to the services/people/locations they need in a friendly, efficient way.

The role

To stand in the main entrance of the building (outdoors weather permitting or just inside the entrance) ready to welcome any new visitors to the hospital

Offer help to all visitors as they arrive

Provide guidance to visitors including taking them to their requested location if required or sign posting them to their next steps

Remain up to date and knowledgeable about the hospital and services to offer the best service to visitors

Use on site services to further assist the visitor e.g. Call Helpdesk for Portering support or wheelchair needed

Report any facilities issues e.g. damages, repairs and/or safety near misses that could harm visitors or staff

Work closely with desk-based reception team to provide the best service to visitors

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

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Details

  • Job Reference: 707318084-2
  • Date Posted: 8 September 2022
  • Recruiter: Ideal Personnel and Recruitment Solutions
    Ideal Personnel and Recruitment Solutions
  • Location: Aylesbury, Buckinghamshire
  • Salary: £10.00 Per Hour
  • Sector: Hospitality & Tourism
  • Job Type: Permanent