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Sales Assistant

Corpus Christi, Texas
Job Type
7 Sep 2022
Company Description:

For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions - with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.


As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:
  • Pressure Management
  • Isolation Valves & Actuation
  • Control Valves & Regulators
  • Process Control & Safety Systems
  • Oil & Gas Automation- fiscal custody metering, controls, and SCADA
  • Reliability Solutions & Services
  • Specialty Pumps & Rotating Equipment
  • Instrumentation
  • Maintenance & Repair Services

Job Title:Sales Assistant


Under the general supervision of the Inside Sales Supervisor the Sales Assistant provides general sales and customer administration support.

  • Assist sales team in preparation of quotations including quotation letters, pricing, delivery and assembly of components required for quotation submission.
  • Interfaces with customers by phone, email and fax to address customer concerns and questions. Involves sales as appropriate to address customer issues.
  • Schedule, organize, and conduct pre order kickoff meetings as needed to ensure customer order requirements are clearly communicated.
  • Transfer quotations into business system and enter on appropriate manufacturing / assembly facility.
  • Ensure timely delivery of product documentation and shipment of backlog.
  • Monitor shipment schedules, provides schedule updates to customer and schedules customer inspections.
  • Ensure all order related documentation is submitted in a timely manner using established procedures.
  • With direction from Applications Specialists, Asset Managers or Inside Sales responsible for entering change orders.
  • Assist Inside Sales with invoicing and associated documentation.
  • Responsible for reviewing and monitoring commission reconciliation.
  • Assist Sales Team with copying, filing, typing, collections and general administration activities.
  • Responsible for providing suggestions to improve work process, including reduction in non-conformance, increased efficiency, profitability, hit-rate and customer satisfaction.
  • Develop and maintain awareness of all products and services provided by Puffer-Sweiven.
  • Perform related duties as required.


  • High School education required with some college business course work preferred.
  • Knowledge of office administrative procedures, standard office equipment and the sales order process.

  • 1-3 years administrative experience or equivalent education and training. Company Sales Order system or comparable experience preferred.
  • Direct experience in a sales and or customer service oriented work environment preferred.
  • Good verbal communication skills - communicates verbally in a manner appropriate for business, engages in active listening and acknowledging skills, as well as questioning and discovery skills.
  • Good writing skills - writes in a manner appropriate for business and messages information coherently.
  • Good computer skills - efficiently uses various computer software applications, including MS Office, to perform tasks.

  • Good interpersonal skills - develops and maintains rapport and trust with both internal and external customers, demonstrates approachability.
  • Good organizational skills - prioritizes and efficiently completes competing tasks, pays attention to details, verifies information as appropriate and detects and corrects errors.
  • Good problem solving skills - ability to identify problems, implement appropriate solutions and recognize when assistance is needed.
  • Good teamwork - identifies with the team and it's goals and contributes to the groups effectiveness.
  • Good customer service skills - provides prompt and personalized assistance to customers and manages customer expectations relative to deliverables and timeframes.
  • Exhibits professionalism - projects a professional image of oneself and the organization and demonstrates a positive attitude towards work and the Company.


Work to be conducted primarily in office, however some work may be done in shop or warehouse environments and some work may be conducted remotely via technology.
  • Must be able to wear minimum level of required Personal Protective Equipment (PPE) without restriction which may include but is not limited to: safety glasses and hearing protection.
  • Must have the ability to perform work with occasional walking and standing.

Employment at Puffer-Sweiven LP or any of its affiliates is employment at-will.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by employees of this position. Employees may be required to perform job-related tasks other than those specifically presented in this description.
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  • Job Reference: 706435022-2
  • Date Posted: 7 September 2022
  • Recruiter: Puffer-Sweiven
  • Location: Corpus Christi, Texas
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent