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Customer Account Manager

Telford, Shropshire
Job Type
7 Sep 2022

Customer Account Manager £25,000 Telford Your new companyHays are working alongside a global growing business who are looking for a Customer Account Manager on a permanent basis.Your new roleThis role will generate direct opportunities whilst also providing sales support for day-to-day activities relating to defined sector accounts. Responding to customer enquiries in a timely manner, building rapport and developing strong internal/external customer relationships.Responsibilities

  • Develop, support and manage opportunities directly at agreed value
  • Qualify and allocate sales leads
  • Setting up new customer appointments on qualified leads.
  • Provide account management support for each sector to ensure smooth deployment throughout the whole process
  • Provide support to the Marketing department as and when required with relevant sector/events
  • Manage in-bound enquiries and re-allocate to BDM's if required
  • Telemarketing and achievements of agreed KPI's
  • Daily customer management/updates using SFDC for CRM/Forecast & attendance of Monthly Sales Meeting
  • Effectively assess customer needs and offer/demonstrate appropriate solutions
  • Produce accurate written quotations and proposals for customers based on data/pricing supplied by HQ
  • Contribute to planning of customer engagement activities

What you'll need to succeed

  • Advanced Office and IT skills required (Word, PowerPoint, Excel)
  • Minimum 3 years' B2B telesales experience required
  • Strong project management & collaboration skills

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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  • Job Reference: 706416465-2
  • Date Posted: 7 September 2022
  • Recruiter: Hays Specialist Recruitment Limited
    Hays Specialist Recruitment Limited
  • Location: Telford, Shropshire
  • Salary: £25,000
  • Sector: Sales & Marketing
  • Job Type: Permanent