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Council Tax Officer

Welwyn Garden City, Hertfordshire
£23,000 to £25,000
Job Type
8 Sep 2022
Are you an experience Council Tax Officer looking for your next step in your career? We are looking for an experienced Council tax officer to join our committed and friendly Revenues team. You will deal with all aspects of the billing and collection and recovery of Council Tax, including maintaining computer records, dealing with routine correspondence, attending court, chasing unpaid debt and providing advice and explanations to customers at reception or on the telephone. We can offer great career progression opportunities, ability to be based from home and in work to give you the flexibility you need, benefits which you can flex to meet your needs and training and development opportunities. If you are an outstanding and highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you! What you'll be doing: Update Customer Accounts, ensuring each chargeable dwelling has an appropriate account linked to it. Offer advice and guidance to customers on all aspects of Council Tax, discounts and Exemptions. Issue correctly adjusted demand notices. Issue Reminders and Final Notices as appropriate. Chase outstanding arrears via telephone/email or correspondence Issue Summonses as required Attend court when needed. What you ll bring: Excellent written and verbal communication Experience within a Revenues Team Excellent attention to detail Ability to manage your own workload. Flexible approach to work to accommodate changing demands and priorities. It would be great if you had: Ideally IRRV qualified to Technician Level 3 Recent experience of working in council tax with knowledge of council tax software systems and regulation. Knowledge of local taxation legislation and data protection Employment Type: Permanent Location: UK Mobile Security Clearance Level: DBS Internal Recruiter: Kayleigh Salary: Up to £25,000 + 3% Flex Fund Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? We support UK Government to tackle today s biggest challenges. We combine technical expertise and delivery capability with vision to accelerate change and reinvent the way that Public Services are designed and delivered. We work with energy and integrity to build intelligent, highly secure, joined-up solutions that make a difference to everyday lives. We ve been helping Government to make a difference for 50 years, creating common systems and approaches, enabling government to work across multiple agencies and radically transform how Public Services are delivered. Empowering Government to make a difference to everyone, every day
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  • Job Reference: 707252878-2
  • Date Posted: 8 September 2022
  • Recruiter: Sopra Steria
    Sopra Steria
  • Location: Welwyn Garden City, Hertfordshire
  • Salary: £23,000 to £25,000
  • Bonus/Benefits: 3% Flex Fund
  • Job Type: Permanent