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Baker- Full or Part time

Location
Keene, New Hampshire
Job Type
Permanent
Posted
7 Sep 2022
Are you a passionate baker? Do you dream in pastry? Do you have a scratch recipe for every request? Do you have professional bakery experience? Have you been baking since you could see the top of the stove? Are you familiar with Gluten Free and Vegan baking? If you have a drive for creating high quality, delicious and nutritious bakery items for the pleasure and convenience of our customers, we may have the right position for you! Our co-op is currently looking for a Baker for our extremely busy customer service focused bakery. In this position you will:

Perform a variety of baking duties to provide customers with high quality, good tasting, nutritious food for their pleasure and convenience including breads, rolls, muffins, cookies, pies, cakes, doughnuts, biscuits and other pastries. Work with management to meet objectives for sales, margin, labor, and customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation.

The purpose of this position is to perform a variety of baking duties to provide customers with high quality, good tasting, nutritious food for their pleasure and convenience including breads, rolls, muffins, cookies, pies, cakes, doughnuts, biscuits and other pastries. Work with management to meet objectives for sales, margin, labor, and customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation.

Co-op employees enjoy:

• 20% employee discount through the entire store

• Quarterly and Annual Gainshare based on store performance

• 401K with up to 4% match

• 3 health plans to choose from including HSA option- beginning at 30 hours weekly

• Dental- beginning at 20 hours weekly

• Short & Long term disability provided free at 35 hours weekly

• $25,000 Life Insurance policy provided free

• Paid Time Off- 2 weeks for first year, 3 weeks for years 2-4, 4 weeks for years 5-10, 5 weeks for year 11 and on

• Part time employees accrue up to one week of PTO per year

Requirements

Customer Service

It is the primary responsibility of every employee of the Co-op to serve our members and customers with a superior shopping experience by using excellent customer service skills. This includes, but is not limited to, friendly, helpful interactions with members and customers, a willingness to assist all customers and members find the items they are looking for no matter where they may be in the store, and to explain store policies and procedures clearly, completely and concisely to customers. Employees should also report customer suggestions, comments and complaints to appropriate management and/or to document such in a Customer Feedback Form.

Bakery Operations
  • Select and prepare offerings to provide both variety and consistency, ensuring proper and consistent product
  • Prepare breads, rolls, muffins, cookies, pies, cakes, doughnuts, biscuits and other pastries, including icings and frostings, according to established recipes
  • Review production schedules to determine variety and quantity of goods to bake and to assemble supplies and equipment needed for daily baking activities
  • Research and develop new recipes and menus items with customer and staff input
  • Establish and/or maintain procedures for pricing bakery items to meet margin goals and for marking down and/or eliminating items to reduce losses when appropriate
  • Ensure accurate, up-to-date records of cost of preparing items
  • Maintain waste logs and know percentage of waste each week
  • Review movement reports and waste reports together to determine batch sizes and recipe rotations
  • Detect and ensure disposal of spoiled or unattractive food, defective supplies/equipment and/or other unusual conditions
  • Complete production sheets and other records as required
  • May be required to prepare baked goods for special diets
  • Assist in cross-training co-workers to assure knowledge and support for department operations
Merchandising
  • Plan attractive displays with uniform signage; ensure displays are fully stocked, rotated, and fronted to ensure freshness and abundance
  • Ensure accurate, up-to-date price, ingredient and date labeling of items
  • Attend department meetings as required to create goals and action plans to address opportunities
  • Assist in planning and implementing seasonal programs
  • Ensure food prep, work area, utensils, equipment and display areas are maintained in sanitary, orderly condition meeting or exceeding health department standards
  • Follow USDA and NH State Law regarding the use, labeling and handling of allergens
  • Follow standard Sanitation Operating Procedures schedule including: deep cleaning schedules, good health department scores, pest awareness and control, equipment maintenance and cleanings
  • Ensure proper storage and labeling procedures as per health department and organic standards
  • Participate in monthly inventory counts as directed by the department manager
  • Ensure adequate amounts of bakery supplies
  • Maintain department equipment in working order and notify management of equipment problems
  • Research and recommend major equipment repair, replacement, or additions to management
Qualifications

The following requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
  • Regularly lift 50lbs safely
  • Ability to be mobile throughout entire shifts
  • Bend, squat, stoop, kneel or crouch
  • Use hands to handle and feel, reach with hands and arms, climb or balance
  • Ability to communicate with customers and coworkers
  • Sufficient vision to perform your job safely and accurately
Language Skills
  • Effective communication skills to listen and to give clear directions in English
  • Read and comprehend simple instructions, short correspondence, and memos
  • Write simple correspondence
  • Effectively present information in one-on-one or small group situations to customers and employees
  • All employees must become familiar with membership information and must be able to provide this information to current and prospective members
  • Manual dexterity with kitchen tools such as knives
  • Ability to operate commercial kitchen equipment such as mixers, oven, stove
  • Ability to use a telephone, printer, computer, copier
  • Add, subtract, multiply and divide using whole numbers, common fractions, and decimals
  • Perform these operations using units of American money, weight measurement and volume
  • High school diploma or equivalent
  • Familiarity and knowledge of current trends in the natural foods industry
  • Experience serving the public
  • Experience working in a commercial bakery
  • ServSafe Certified, or willing and able to become certified
Work Environment
  • Noise level is moderate
  • Will be required to use knives, slicers, mixers, hot pans
Excellence in this position requires:
  • Regular and predictable attendance
  • Working in all situations to be personable, helpful and cooperative with customers
  • Demonstrated communications skills; an active listener who gives clear instructions
  • Demonstrated ability to follow directions and follow through on commitments
  • Demonstrated ability to be organized and able to handle multiple demands
  • Familiarity with the cooperative method of business
  • Willingness and ability to meet the changing requirements of the position
  • Ability to project friendly, outgoing personality
  • Attend department and all-staff meetings
  • A sense of humor
  • Other tasks assigned by management
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Details

  • Job Reference: 706422733-2
  • Date Posted: 7 September 2022
  • Recruiter: Monadnock Community Market Coo
  • Location: Keene, New Hampshire
  • Salary: On Application
  • Sector: Hospitality & Tourism
  • Job Type: Permanent