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Assistive Technology Assistant

Utica, New York
Job Type
8 Sep 2022

At Upstate Cerebral Palsy, we provide innovative programs and services that support people and create opportunities to fulfill life person at a time, through everyday miracles. We are looking to hire compassionate, professional, and versatile employees. Our ideal candidate would have the ability to work independently, think quickly, and problem solve.

  • Medical, Dental and Vison
  • Flexible Spending Account
  • 403B Dollar for dollar retirement match
  • STD, LTD, Life and AD&D
  • Employee Discounts, Local and National
  • EAP
  • Tuition Reimbursement
  • Professional Development
  • Generous PTO Plans (Sick, Vacation and Leave)

    Typical Duties Include:
  • Assist with the day-to-day in-office customer service; including arranging for equipment delivery/pick up.
  • Assist with maintaining a contact list and conduct quarterly mailings for information dissemination as specified in the DBTAC (NEADA/IT) grant.
  • Maintain records of customer contacts (phone calls, demonstrations, loans, outreach activities) and mailings.
  • Implement follow-up procedures and customer satisfaction surveys.
  • Assist with maintenance, cleaning and tracking of equipment; including obtaining supplies necessary for equipment maintenance.
  • Maintain a catalogue/reference library.

  • Associates Degree in Human services or related field
  • Strong knowledge of a variety of assistive technology devices in the required domains of education, community living, employment and information technology/telecommunications, as well as disabilities, and funding sources.
  • Intermediate Computer Skills (Windows, iOS, iTunes, Outlook, Email, Adobe Acrobat, Word, Excel, Access, ability to conduct web searches for information).
  • Must have a valid NYS Drivers License
  • This individual will be able to work independently with limited direction after training.
  • Excellent communication and organization skills are a necessity.
Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match, life insurance, voluntary benefits and generous paid time off.



  • Computer Skills: Intermediate
  • Communication Skills: Advanced

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

  • Associates or better in Human Services
Licenses & Certifications

  • Driver License
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  • Job Reference: 707268031-2
  • Date Posted: 8 September 2022
  • Recruiter: Upstate Cerebral Palsy
  • Location: Utica, New York
  • Salary: On Application
  • Sector: Education
  • Job Type: Permanent